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A Product Manager’s Guide to Managing Upwards

Product Managers are encouraged to think in a customer-centric, agile manner. So when faced with a meeting with the higher-ups we’re driven to include real feedback about products from real people. Unfortunately, as Paul J reminds us, most c-level executives in grown companies have little interest in anecdotal information like this. Instead, they favor data and diagrams that demonstrate how your work is affecting the bottom line.