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How to structure a modern, customer-driven product team

In a recent episode of his podcast Seeking Wisdom, David Cancel explained his preferred model for product teams which is based on the idea that “Everything you’re building is wrong. And the only way to figure out what’s right is to constantly talk to and involve customers.” Jay Acunzo summarizes this podcast episode and points out why you should be wary of “agile and waterfall” and that you should organize around customer and team happiness. (via @jayacunzo@dcancel)