Product Management Metrics

Brian Crofts, Chief Product Officer of Pendo

As it’s been said, if you can’t measure it — you can’t improve it. As product people, we care very much about creating great products and improving them over time, so it’s important that we have metrics in place so we can actually measure our progress. In this discussion with Brian Croft, CPO of Pendo, we’ll discuss important metrics that product managers and product leaders can and should consider.

Paul McAvinchey
Paul McAvinchey
paul@productcollective.com

For over 15 years, Paul has been building and collaborating on digital products with fast-growing startups and global brands, including AOL and WMS Gaming. Currently, he's a co-founder of Product Collective, a worldwide community of product people. Members collaborate on Slack, meet at INDUSTRY: The Product Conference, listen to Rocketship.fm, learn at Product Interviews and get a weekly brief that includes best practices in product management. In recent years he led business development at DXY, a leading product design firm in the Midwest, and product innovation at MedCity Media, a publishing startup acquired by Breaking Media in 2015.